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What are effective strategies for managing chatbot context during multi-turn conversations?
Asked on Jan 27, 2026
Answer
Managing context in multi-turn conversations is crucial for maintaining coherent and relevant interactions with chatbots. Effective strategies include using session variables to track user inputs and intents, and employing context management features available in platforms like Dialogflow or Rasa.
Example Concept: Use session variables to store user data and conversation state across multiple turns. In Dialogflow, you can define contexts with specific lifespan settings to keep track of user intents and parameters. Similarly, in Rasa, you can leverage slots to maintain context by storing information that influences the dialogue flow.
Additional Comment:
- Ensure that contexts are properly set and cleared to avoid carrying over irrelevant information.
- Use context lifespan settings to control how long a context remains active.
- Incorporate user feedback to dynamically adjust context and improve conversation quality.
- Regularly test and refine context management logic to handle edge cases effectively.
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